Warning … American Express Travel

Are you traveling outside the United States and need foreign currency?  Beware!

We are traveling to three eastern European countries the 30th of June.  So, as I usually do, I exchanged/purchased foreign currency prior to our trip.  There are many benefits:

• You don’t have to wonder whether or not you are getting a good rate from one of the many currency exchanges that you find in Europe.
• When you land in your host country, you are ready to start spending money!  Splurge and take a taxi!
• There are all types of security concerns … for instance, is this exchange legitimate or is this a real ATM or is it just recording my financial information.
• Not every establishment accepts credit cards.  The same is true in the United States.
• Hotels sometimes do not offer the best rates.
• Beware of vendor who accept your home currency, such as US dollars, you will always get a bad exchange.

In the past, I have used AAA, but they can be expensive and they sell currencies in pre-packaged packs.  So, this year I decided to purchase Euros from American Express.  I though, wow, you are so smart.  Wrong!

If you purchase currency from American Express, you better be ready to stay at home and wait for UPS to deliver your money.  There is no option but delivery to your billing address.  I understand that this is money that can get lost or stolen.  I understand.  But, you have no option to pick your package up from your local UPS center!  Nowhere is this mentioned on the website.  It doesn’t even say that they will ONLY ship to your billing address.

Customer service at American Express Travel is terrible.  The representative that I spoke with gave me one option, “return to sender.”  This is not a tenable option.  I leave home in 3 days!  The representative and the manager seem to expect me to know their policy with UPS, which also is not listed anywhere on their website.  So, what am I going to do!  Wait at home, miss work, and get further behind in projects than I already am!

American Express Travel, let me know the full policy, so I can make an informed decision.  I had the option of going to a local American Express Travel office, but decided that the convenience of delivery was better.  I was wrong!  Maybe?

Warning … think twice about using American Express Travel to order foreign currency or traveler’s cheques.  By the way, traveler’s cheques are becoming a currency of the past.  I bought this type of currency several years ago and fewer and fewer shops and institution will exchange this currency compared to the first time that I used them.  The last time that I used this currency I had to go to a bank in Greece.

The other lesson … don’t wait until the last minute.  American Express Travel won’t necessarily help!

Wearing shoes … so old school

Thanks Britney Spears!  Well, we can’t blame this one Britney, but people stop going to the bathroom without wearing shoes!

The first time that I notice this bathroom and bare foot phenomenon I was flying from Zurich to Washington, DC and I saw this young attractive woman go to the lavatory without shoes and I thought that is disgusting!  And, it is!  Do you know what drops on a bathroom floor?  I do, and I am not excited about walking in public restrooms with my shoes, no less, barefoot.

So, this past weekend I was in Chicago and the city was having a blues festival.  There were rows and rows of portable toilets!  Amazingly, a young man walks into the toilet without shoes.  Wow!  Admittedly, I am a little hypersensitive about germs, but walking into a public restroom without shoes is begging for trouble!  It seems to be a young person phenomenon too!

Please, wear your shoes to the toilet!  If not for health concern, because it drives me crazy and may push me over the edge!

No miles for the deep discounters

I am one of those fliers who have bought into the frequent flier program … I know it’s a ploy by the airlines to create and maintain loyalty at the expense of most fliers, especially those who do not take advantage of the perks and benefits.

So, after each trip, I check to make sure that the airlines correctly credit me my miles.  A couple of days after returning from my Memorial Day holiday, I notice that United had not credited my my miles.  So, I wait a little longer, but eventually call.

United does not award frequent flier miles when you make your reservations on Priceline or Hotwire.  The agent told me that these deeply discounted fares are not available for  mile credit, because they are so deeply discounted.  Oh!  Although, I have not done so yet; maybe, I should take my advice and seek a second opinion.  However, it makes sense that the airlines would not count these fares.  I got an amazing bargain on my fare … I guess it was worth foregoing the miles this time.